Owner: Elise Billy – El Molino del Sol (self-employed) – NIE Y0574646M
Legal and correspondence address: Calle Alcalde Reig 6, 46006 Valencia (Spain).
Contact email: molino@elmolinodelsol.com
No modification may be made less than 21 days before the arrival date. Cancellations made more than 14 days in advance will not incur any charge, except for non-refundable rates. In the event of a no-show or a cancellation made within 21 days of arrival, El Molino del Sol may charge the full amount of the reserved stay to the card provided. References to 21 days were 14 days for reservations made prior to June 2026 and will continue to apply to those reservations.
A single guest may reserve a maximum of two rooms for overlapping dates (except agencies with specific agreements). If this limit is exceeded, El Molino del Sol may apply special payment, cancellation and/or supplement conditions to all affected rooms. No guest may access a room before the arrival of the primary guest without their express authorisation and prior identification of any accompanying person.
By making a reservation or purchasing products, the guest consents to the processing of their personal data in accordance with our Privacy Policy and the applicable data protection legislation. You may exercise your rights by emailing datos@elmolinodelsol.com.
Before arrival—or at the latest upon check-in—guests must provide the information required by the Spanish “Hospederías” regulations, including the details from their identification document, for communication to law enforcement authorities.
Access to El Molino del Sol is limited to registered guests or individuals with explicit admission permission. Guests attending special events may not enter areas reserved for overnight guests without prior authorisation from Management. Staff may request identification and proof of registration at any time.
Guests must pay the amount corresponding to the contracted services upon presentation of the invoice. Personal cheques are not accepted. Cash payments are subject to the legal limits in force in Spain. El Molino del Sol may require a prior guarantee by credit or debit card for both the reservation and any extras.
A maximum of two people may stay in a room, other than where explicitly stated otherwise and the rate for more people has been paid.
The hotel day begins at 15:00 on the day of arrival and ends at 11:00 on the day of departure. Extending occupancy beyond 11:00 without agreement will incur the charge of an additional night at the applicable rate.
Out of respect for other guests, we request silence between 22:30 and 06:30.
If you need to iron personal clothing, please ask for assistance. Ironing on beds or furniture is not permitted. El Molino del Sol does not offer laundry services from the owner but may provide self-service options. Use of the washing machine or dryer is at the guest’s own risk.
Room towels are for personal hygiene only and may not be taken outside the room. If you need towels for river use or other outdoor activities, please request them from Management.
Parking within the premises of El Molino del Sol is exclusively for overnight guests. Vehicles parked without authorisation may be removed by tow truck. El Molino del Sol is not responsible for any damage to the vehicle nor for belongings left inside it.
Exclusions: El Molino del Sol shall not be liable for indirect damages, consequential damages, loss of profit, moral damages, loss of data, loss of opportunity or similar harm.
Liability cap: The maximum liability of El Molino del Sol, for any reason, shall be limited to the total amount actually paid by the guest for the stay or, if higher, the minimum amount permitted by law for limitation clauses under consumer protection regulations.
Valuables: El Molino del Sol shall not be liable for the loss, theft or deterioration of money, jewellery, electronic devices or other valuables that have not been formally deposited in the safe, in accordance with Articles 1783–1786 of the Spanish Civil Code.
Force majeure and third parties: El Molino del Sol shall not be responsible for incidents caused by force majeure, weather conditions, interruptions of services provided by third parties, theft or acts by third parties outside its control, nor for any breach of these rules by the guest.
These rules and any claim related to them, to the stay, or to El Molino del Sol shall be governed exclusively by the legislation and jurisdiction of Spain.
Access to or remaining on the premises of El Molino del Sol may be denied in the following circumstances:
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